Last Updated: August 8, 2025

VoltCAR (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, mobile applications, and related services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1. Information You Provide to Us

• Personal Identifiers: Name, email address, phone number, postal address.
• Account Information: Username, password, and profile details.
• Transaction Information: Vehicle purchase, sale, or rental details.
• Payment Information: Billing address and payment method details (processed via secure payment gateways).
• Communications: Any messages, inquiries, or feedback you provide.

1. Information Collected Automatically

• Device Information: IP address, browser type, operating system, device identifiers.
• Usage Information: Pages viewed, time spent on the website, navigation patterns.
• Cookies & Tracking Technologies: To improve user experience, marketing, and analytics.

1. Information from Third Parties

• Dealers, service partners, marketing agencies, and publicly available databases.

2. How We Use Your Information

We use your personal information to:

• Provide and improve our Services.
• Process vehicle sales, purchases, and rentals.
• Communicate with you about offers, promotions, and service updates.
• Personalize your user experience.
• Conduct analytics and market research.
• Comply with legal and regulatory obligations.

3. Sharing Your Information

We may share your information with:

• Dealers & Partners: To fulfill your purchase, sale, or rental requests.
• Service Providers: For payment processing, hosting, marketing, and analytics.
• Legal Authorities: When required to comply with legal obligations.
• Business Transfers: In case of mergers, acquisitions, or sale of assets.

We do not sell your personal information without your consent.

4. Cookies & Tracking

We use cookies, web beacons, and similar technologies to:

• Keep you signed in.
• Remember your preferences.
• Analyze website traffic.
• Deliver targeted advertisements.

You can manage cookie preferences via your browser settings.

5. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Opt-out of marketing communications.
• Restrict or object to data processing.
• Request a copy of your data in a portable format.

California residents can review their California Privacy Rights section above.
EU/UK residents can exercise rights under GDPR.

6. Data Security

We implement industry-standard safeguards, including encryption, access controls, and secure data storage, to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

8. Children’s Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

9. International Data Transfers

If you access our Services from outside India, your information may be transferred to and processed in countries where our service providers operate.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated date. Continued use of our Services after updates constitutes acceptance of the new terms.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal information, contact us at:

📍 Address: 123, Motera Stadium Road, Ahmedabad-380005. Gujarat, INDIA
📞 Phone: (0091) 958 620 5275
📧 Email: info@voltcar.in